Resetting passwords can be a complicated process, not for the faint-hearted, so do your best to make a note of your password and keep it safe. However, if you should forget you can use the below infographic to help you through the steps of resetting the passwords on your HiLook / Hikvision IP Cameras or CCTV Systems.
Please note we can only reset devices that have been purchased from us and with the original buyer ONLY.
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